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Customer Support

(954) 418-2921

BikePartsUSA MAVIC Logo CONTACT BLOG

Terms and Conditions of Use

Security & Privacy Policy

We have a secured Shopping Cart and Checkout, this will protect your credit card and personal information. When you see 'https' (the S stands for secure) on this or any site instead of 'http' in your browser's address window you are in an encrypted area. You can safely enter your credit card number without fear of having it intercepted by anyone. We do NOT share your personal information with anyone. We do use your email and phone # to communicate with you only when necessary.

WWW.BIKEPARTSUSA.COM is a Comodo Security Service SSL Secure Site.

Privacy Policy

Your privacy is critically important to us. At All Sports Internet Inc we have a few fundamental principles:

We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)

We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

We don’t store personal information on our servers unless required for the on-going operation of one of our services.

In our Websites and Where they integrate with Social Media products, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

Below is our privacy policy which incorporates these goals:If you have questions about deleting or correcting your personal data please contact our support team.

All Sports Internet Inc "All Sports" operates several websites including Bikepartsusa.com. It is All Sports policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, All Sports collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. All Sport's purpose in collecting non-personally identifying information is to better understand how All Sports' visitors use its website. From time to time, All Sports may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

All Sports also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our sites. All Sports only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to All Sports websites choose to interact with All Sports in ways that require All Sports to gather personally-identifying information. The amount and type of information that All Sport' gathers depends on the nature of the interaction. For example, we ask visitors who sign up for our news letter to provide a username, password and email address. Those who engage in transactions with All Sports– by purchasing product, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, All Sports collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with All Sports. All Sports does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

All Sports may collect statistics about the behavior of visitors to its websites. For instance, All Sports may monitor the most popular products sold and share that with suppliers. However, All Sports does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

All Sports discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on All Sports' behalf or to provide services available at All Sports websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using All Sports websites, you consent to the transfer of such information to them. All Sports will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, All Sports discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when All sports believes in good faith that disclosure is reasonably necessary to protect the property or rights of All Sports, third parties or the public at large. If you are a registered user of an All Sports website and have supplied your email address, All Sports may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with All Sports and our products. We primarily use our blogs, Social Media and Mobile Apps to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. All Sports takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. All Sports may use cookies to help All Sports identify and track visitors, their usage of All Sports website, and their website access preferences. All Sports visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using All Sports' websites, with the drawback that certain features of All Sports' websites may not function properly without the aid of cookies.

Business Transfers

If All Sports, or substantially all of its assets, were acquired, or in the unlikely event that All Sports goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of All Sports may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by All Sports and does not cover the use of cookies by any advertisers.

Comments

Although most changes are likely to be minor, All Sports may change its Privacy Policy from time to time, and in All Sports sole discretion. All Sports encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Change log:

Satisfaction guarantee?
BikePartsUSA aim is to offer 100% satisfaction with every product we sell. If you order something in error, or just don't want what you ordered, we will give you a refund of the purchase price of the items less the freight and restocking fee as shown below.

How do I make a return or exchange?
Please inspect your merchandise before returning. Returns due to customer error as all returns, are subject to a 15% restocking fee within 30 days of purchase and 30-90 days incurs a 25% restocking fee. No returns after 60 days. All claims for shortages, damages, etc. should be made within 72 hours of receipt of merchandise. No items will be accepted after 60 days from the date of delivery. If the item is not what you ordered, or is damaged, we will give you a complete refund including the freight. It is the responsibility of the buyer to verify accuracy be style, color, size and quantity and compatibility. The customer is responsible to return the items in the same condition as shipped. Please return order with a copy of the pack list or order confirmation and note it for refund or exchange. If making a exchange note the items and part numbers. Orders that received free shipping and are returned fully will have rated shipping fees deducted from the refund. Orders that received free shipping and are partially returned will have prorated shipping deducted per returned item from refund.

Phone: 954-374-7715
E-mail: Returns@bikepartsusa.com
BikePartsUSA
Attn: Return Dept.
14199 NW 8th Street.
Sunrise, FL 33325

Cancellation and order change policy
If your order is cancelled or changed prior to being packaged for shipping there is no fee (Orders are often packaged within 15 minutes of being placed). If order is changed or canceled after it has been packed for shipping it is subject to a 15% restocking fee.

Information about product specials
Specials may be limited in quantity and selection.